Account Related

Locked Account | Escalation to Admins
Support Category: Account Related >> Locked Account                  Specialist Notes: Use this template to escalate locked account issues.    ...
Wed, 28 May, 2025 at 10:37 AM
Account Information Incorrect | Escalation to Admins
Support Category: Account Related >> Account Info Update Request             Specialist Notes: Please be sure to specify the user type.  Pleas...
Tue, 9 Sep, 2025 at 6:39 AM
Account Reactivation Request | Escalation to Admins
Support Category: Account Related >> Inactive Account             Specialist Notes: Use this template to escalate account reactivation requests....
Wed, 28 May, 2025 at 10:44 AM
Account Deactivation Request | Escalation to Admins
Support Category: Account Related >> Deactivate Account             Specialist Notes: Use this template to escalate account deactivation request...
Wed, 28 May, 2025 at 10:45 AM
Account Merge Request | Escalation to Admins
Support Category: Transcript >> Transcript Merge Specialist Notes: Please use this template to escalate account merge requests.  Standard ...
Wed, 28 May, 2025 at 10:46 AM
Account-Related Request | Update to User
Support Category: Account Related >> (select applicable)             Specialist Notes: Send this to the user once the issue has been escalated t...
Wed, 28 May, 2025 at 10:47 AM
Account-Related Request | Resolved
Support Category:  Account Related >> (select applicable)             Specialist Notes: Send this to the user once the issue has been resolved -...
Wed, 28 May, 2025 at 10:48 AM