| Support Category: Account Related >> Deactivate Account |
| Specialist Notes: |
Use this template to escalate account deactivation requests.
| Standard Response: |
Hello JCI (Online TechXchange) Training Academy Administrators,
Can you assist us with the following request, please?
Requester Name:
Requester Email Address:
Request: Account Deactivation
Summary: [Name] contacted End-User Support for assistance with deactivating their account.
Additional Information:
Portal:
User Type: [Authorized distributor / Unauthorized / JCI employee]
Please advise - thank you in advance!