| Support Category: Account Related >> (select applicable) |
| Specialist Notes: |
Send this to the user once the issue has been escalated to the admins - set ticket to "Waiting on Admin"
| Standard Response: |
Thank you for contacting JCI (Online TechXchange) Training Academy End-User Support!
We have forwarded your account request to the Johnson Controls Training Institute (TechXchange) administrators. We will follow up with you once we receive an update from them.
Have a great day!
Sincerely,
