Please use this template to escalate account merge requests. 

Hello JCI (Online TechXchange) Training Academy Administrators, 

Can you assist us with the following request, please?

Requester Name: 

Requester Email Address: 

Issue: Multiple Accounts

Request: Merge Accounts

Summary: [FIRST NAME] contacted End-User Support for assistance with merging accounts for the following accounts. 

Portal:

User Type: [Authorized distributor / Unauthorized / JCI employee]

Accounts to be merged:

Account to keep (main account):

Please advise - thank you in advance!