• Please be sure to specify the user type. 
• Please be sure to specify the information that needs to be updated

Hello JCI (Online TechXchange) Training Academy Administrators,

Can you assist us with the following issue/request, please?

Requester Name:
Requester Email Address:

Issue: Incorrect Account Information [email address, name, job title, etc.]

Summary: [Name] contacted End-User Support requesting an update to their [email address, name, job title, etc.]

Additional Information:

Portal:

User Type: [Authorized distributor, Unauthorized, JCI employee]

Requested Update: [specify the correct information to be updated]

Please advise, thank you in advance!