Information Only! Internal Users: JCI employees  External Users: Authorized JCI distributors, employees from unauthorized distributors. 

Support Category: User Account | Account Info Update Request Specialist Notes: Kindly provide these directions to update their own email address in th...

Support Category: User Account | Account Info Update Request Specialist Notes: Please use this SR if the user is looking to make changes to the inform...

Support Category: User Account | No Account Specialist Notes: If the user doesn't have an account, please determine whether they're an interna...

Support Category: User Account | No Account Specialist Notes: If the user doesn't have an account, please determine whether they're an inter...

Support Category: User Account | Account Info Update Request Specialist Notes: Use this SR if the company they have their account for changed ownershi...

Support Category: User Account | Inactive Account  Specialist Notes: Single Account: We are authorized to reactivate inactive accounts when the requ...

Support Category: Admin Assistance             Specialist Notes: Any requests regarding admin access or permissions should be escalated to the admins....