If the user doesn't have an account, please determine whether they're an internal or external user. 

Internal User: JCI employee

External User: employee of an authorized JCI distributors or unauthorized distributor - employees of authorized JCI distributors may be prompted to enter seven-digit ANSUL account number to complete registration process. If the user is unsure what their ANSUL account number is, please escalate. 

If user is an internal user, please use the No Account | Internal User SR instead

Thank you for your patience while I looked into this for you. I was unable to locate an account for you in the system. Please follow the steps below to create your account.

1. Go to https://training.onlinetechxchange.com/

2. Click on "Sign up!" to create a new account.

3. Enter in all the required information then click on Next to advance to the next screen.

• Fire School or Extinguisher Service and Maintenance and are not an authorized distributor, leave the field for Account Code blank

• If the email address you enter is already in use, return to the main login page and use the Forgot your Login ID or Password links to retrieve the correct credentials.

4. After all the fields are complete, click on 'Create 'to finish and return to the login screen.

If you experience any issues, please let me know.