| Support Category: Course Related >> Course Not Assigned |
| Specialist Notes: |
Escalation to JCI (Online TechXchange) Training Academy Administrator unassigned training.
| Standard Response: |
Hello JCI (Online TechXchange) Training Academy Administrators,
Can you assist us with the following issue/request, please?
Requester Name:
Requester Email Address:
Issue: Course Not Assigned
Request: Assign Course
Course: [COURSE TITLE]
Summary: [FIRST NAME] contacted End-User Support requesting to have the above course assigned to them.
Additional Information:
Portal:
User Type: [Authorized distributor / Unauthorized / JCI employee]
Please advise - thank you in advance!