| Support Category: ILT | Inquiry, VILT | Inquiry (select applicable) |
| Specialist Notes: |
Please send this SR to a user asks about reserving or holding spots/seats in a training until it can be paid for.
| Standard Response: |
Unfortunately, JCI is not able to hold or reserve a spot in a training for someone pending payment. Please note that in order to ensure you have a place in the class you wish to attend, you will need to complete the check-out process.