Support Category: ILT>> ILT Completion Request, VILT>> VILT Completion Request (select applicable)


Specialist Notes:


Please be sure to replace all information in the square brackets.


Standard Response:


Hello JCI (Online TechXchange) Training Academy Administrators, 


Can you assist us with the following issue/request, please?

Requester Name:
Requester Email Address:

Issue: Learning Event Completion Issue
Request: Learning Event Completion Mark

Learning Event:
Session:

Summary: User attended the event on [DATE]. The 7 business day time frame for a granting completion has passed. The user is requesting to have the event above marked as complete.


Additional Information:

Portal:

User Type: [Authorized distributor / Unauthorized / JCI employee]


Please advise - thank you in advance!