| Support Category: LMS Navigation |
| Specialist Notes: |
Team members can add themselves while logged into their account by following the steps in the SR below. Managers can also log into team member accounts and follow the steps to get this done.
Managers will have access to the Manager tab on their own accounts once members are added.
IMPORTANT! Please ensure the name entered in the Find Manager field matches exactly with the manager’s account details. |
| Standard Response: |
Kindly note you can add a team member by doing the following while logged into the team member's account:
1. Log in to the Team Member’s Account.
2. Access the Account Settings.
• Hover over or tab to the avatar in the navigation bar.
• Select the Account option from the menu.
3. Edit Work Information.
• Under the Profile tab, locate the "Edit Work Information" option in the right column and select it.
• A pop-up window will appear.
4. Assign a Manager.
• In the pop-up window, click the "Select Manager" button.
• In the "Find Manager" field, type the name of the manager exactly as it appears in the manager’s account.
• Click Search.
5. Select the Manager.
• From the search results, choose the correct manager's name.
• Click Save to confirm the selection.
6. Finalize the Changes.
• Scroll to the bottom of the pop-up window and click "Save" again to ensure all changes are saved.
7. Verify the Addition.
• Login to the manager’s account and navigate to the Team page to confirm that the new team member appears on the list.