| Support Category: LMS Navigation |
| Standard Response: |
| Standard Response: |
Kindly note you can add a team member by doing the following while logged into the team member's account (it cannot be done from the manager's account):
1. Login to the Team Member’s Account.
2. Access the Account Settings.
• Hover over or tab to the avatar in the navigation bar.
• Select the Account option from the menu.
3. Edit Work Information.
• Under the Profile tab, locate the Edit Work Information option in the right column and select it.
• A pop-up window will appear.
4. Assign a Manager.
• In the pop-up window, click the Select Manager button.
• In the Find Manager field, type the name of the manager exactly as it appears in the manager’s account.
• Click Search.
5. Select the Manager.
• From the search results, choose the correct manager's name.
• Click Save to confirm the selection.
6. Finalize the Changes.
• Scroll to the bottom of the pop-up window and click Save again to ensure all changes are saved.
7. Verify the Addition.
• Login to the manager’s account and navigate to the Team page to confirm that the new team member appears on the list.
Important Notes:
• Managers cannot add team members directly from their own accounts. This must be done by the team member themselves or while logged into their account.
• Ensure the name entered in the Find Manager field matches exactly with the manager’s account details.