| Support Category: Login Request |
| Specialist Notes: |
Please note that this only applies to External Users.
For users who need their email address corrected, escalate the request to the admin.
| Standard Response: |
Kindly note that you can reset your Online TechXchange password by doing the following:
1. Please click on the 'Forgot Password' option on the login page.
2. You will then be prompted to enter your login ID and should receive an email with further login instructions.
If you do not receive a password reset email, please let us know. We will create a ticket to have your account information corrected.